Help Desk, Information Technology Services | Earlham College
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Help Desk Support

Contact

765-973-2000
helpdesk@earlham.edu

Help Desk

The Earlham College Help Desk, located in the basement of Lilly Library, is responsible for all Earlham-owned computers and peripherals. The Help Desk is open 8 am - 5 pm during the school year with reduced hours during summer and vacations.

Common Issues

Student Services

The Help Desk strives to assist current students with a variety of free technology-related services, including work on personal computers. The Help Desk aims to help students as much as possible, however some services are unsupported. Below is a non-exhaustive list of services the Help Desk supports and does not support.

Supported Services

  • Virus removal
  • Diagnose and repair connection issues
  • Answer general technical questions
  • General troubleshooting and diagnostics
  • Assist with driver updates

Unsupported Services

  • Hardware replacement
  • Operating system reinstalls/reformats
  • Hardware tasks that require opening the case of the computer
  • Warranty repair/service arrangement
  • Extensive data recovery
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Earlham College, an independent, residential college, aspires to provide the highest-quality undergraduate education in the liberal arts and sciences, shaped by the distinctive perspectives of the Religious Society of Friends (Quakers).

Earlham College
801 National Road West
Richmond, Indiana
47374-4095
1-765-983-1200 — Main Switchboard
1-800-EARLHAM (327-5426) — Admission


NOTICE OF NONDISCRIMINATORY POLICY AS TO STUDENTS

Earlham admits students of any race, color, national and ethnic origin, age, gender and sexual orientation to all the rights, privileges, programs, and activities generally accorded or made available to students at the school. It does not discriminate on the basis of race, color, national and ethnic origin, age, gender and sexual orientation in administration of its educational policies, admissions policies, scholarship and loan programs, and athletic and other school-administered programs.