Assistant Director of Constituent Relations

April 30, 2014


Earlham College is looking for an engaging, imaginative, enterprising individual with a passion for the liberal arts to join our new Center for Integrated Learning team in the position of Assistant Director of Constituent Relations. This is a full-time, 12-month, administrative faculty appointment. Salary is commensurate with experience, and includes a full benefit package. Some evening and weekend hours may be required.

The Assistant Director of Constituent Relations will: (1) administer the Symplicity Career Services Manager (CSM/QuakeConnect) system, a web based software system that serves as the backbone database for the department; (2) coordinate Earlham-supported internships and mini-grants; and (3) manage the Earlham Career Network (ECN), a web-based software system that will help facilitate career-related student-alumni engagement. The position reports directly to the Director of Constituent Relations in the Center for Integrated Learning.

This is a new position and the duties and responsibilities will evolve over time.

Primary Duties & Responsibilities

  • Implement, support and maintain the Symplicity Career Services Manager (CSM/QuakeConnect) system.
    • Ensure data integrity; manage user accounts; identify and troubleshoot system problems; develop reporting and documentation mechanisms; promote the system to all constituents; manage the integrated newsletter and API interfaces; and provide ongoing training.
  • Coordinate Earlham-supported internships and mini-grant programs.
    • Work with partners to develop internship job descriptions; manage the promotion, application, hiring and on-boarding processes; facilitate information sessions, orientations and other high-profile events; support organizations in working with interns; manage data, timesheet, and budget tracking systems; write reports to document grant activities; and assist with visa applications.
  • Implement, support and maintain the Earlham Career Network (ECN) system.
    • Help develop the system and related programs; ensure data integrity; identify and troubleshoot system problems, develop reporting and documentation mechanisms; market the system and programs; and provide ongoing training.
  • Carry out these duties and responsibilities in consultation and collaboration with: The Center for Integrated Learning Offices, Institutional Advancement, Alumni Relations, Human Resources, Accounting, Institutional Research, Earlham Computing Services (ITS), and Marketing and Communications.
  • Perform other duties as determined appropriate for the position.

Experience & Qualifications


  • A bachelor's degree.
  • Background in database system management, information technology, and web-based software programs.
  • Experience tracking data to assess progress toward goals.
  • Proficiency with computer software including Microsoft Word, Excel, PowerPoint, Access and various graphic design programs.
  • Demonstrated interpersonal relationship-building skills and experience working with a wide range of constituents.
  • Proven written communication skills including ability to write formal reports. 
  • Knowledge of professional standards and best practices for internship management.
  • Experience with marketing, promotions, communications (including social media), and/or content management.
  • Ability to assist college students with preparation, professional development and accountability necessary to ensure their success in competitive internship placements.
  • Experience managing a budget encompassing multiple projects and accounts.
  • Willingness to consult widely and collaborate with many stakeholders.
  • Extraordinary attention to detail.
  • Ability to adapt to constant change and flourish in a diverse community.
  • Willingness to take initiative to solve problems.
  • Strong listening, verbal, presentation and time management skills.
  • A valid driver’s license, reliable transportation, and willingness/ability to travel occasionally.
  • Ability to work some evening and weekend hours.
  • Familiarity with the purposes and value of a liberal arts education.


  • A master’s degree.
  • Experience planning and coordinating high-profile events.
  • Background in website design and content management systems.
  • Knowledge of mobile application development. 
  • Experience facilitating training workshops and meetings.
  • Experience related to academic program development and implementation.

Application Instructions

Please send a letter of application addressing the responsibilities of the position and qualifications of the applicant; resume; and three professional references with contact information (including title, relationship to applicant, email address and phone number) in a single PDF or MS Word file to:

Human Resources Office
Earlham College
801 National Road West
Richmond, IN 47374-4095

Phone:  765-983-1393

Review of applications will begin immediately and will continue until the position is filled.

The preferred starting date is July 1, 2014; however, the position will remain open until filled.

Earlham College continues to build a community that reflects the gender and racial diversity of the society at large, and, therefore, we are particularly interested in inviting and encouraging applications from African Americans, other ethnic minorities, and women. Earlham also is eager to solicit applications from members of the Religious Society of Friends (Quakers).

Earlham College is an Equal Opportunity Employer. Earlham utilizes E-Verify to confirm employment eligibility for all newly hired employees within the United States.

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Earlham College, an independent, residential college, aspires to provide the highest-quality undergraduate education in the liberal arts, including the sciences, shaped by the distinctive perspectives of the Religious Society of Friends (Quakers).

Earlham College
801 National Road West
Richmond, Indiana
1-765-983-1200 — Main Switchboard
1-800-EARLHAM (327-5426) — Admissions